Return & Refund Policy
Effective Date: [ April 2024]
Overview
Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer a full refund or exchange.
Eligibility for Returns
- Items must be unused and in original packaging.
- Exclusions: Gift cards, downloadable software, health items.
Process
To initiate a return, email info@redotpay.store with proof of purchase.
Refunds
- Approved refunds are processed within 7 business days.
- Delays? Contact your bank or email info@redotpay.store.
Exchanges
We replace defective/damaged items. Ship them to:
651 N Broad St, Suite 201, Middletown, 19709, Delaware, USA
Shipping Returns
Return costs are the responsibility of the customer. Trackable shipping is recommended.
Need help? Contact us at info@redotpay.store.
Contact Us
We’re happy to assist!
- Email: info@redotpay.store
- Phone: +1-6199233975
- Address: 651 N Broad St, Suite 201, Middletown, 19709, Delaware, USA